Wemo Smart Plug Won't Connect to App? Here's What to Do

Wemo Smart Plug Won't Connect to App? Here's What to Do

Having trouble connecting your Wemo Smart Plug to the app? Don't worry, we've got you covered. Read on for solutions to fix the issue.

22/05/2023
Jessica Lee
Jessica Lee
Product Manager
With experience working in product management at major smart home device manufacturers, Jessica has a deep understanding of the industry and is passionate about bringing innovative and user-friendly products to market.

Wemo Smart Plug Won't Connect to App? Here's What to Do

Wemo Smart Plugs are a convenient way to control your home appliances remotely, but what happens when you can't connect them to the app? This can be a frustrating experience, especially if you're trying to turn off a device from afar. If you're facing this issue, don't worry, there are several troubleshooting steps you can take to fix it.

Step 1: Check Your Wi-Fi Connection

The first thing you should do is check your Wi-Fi connection. Make sure that your smartphone or tablet is connected to the same network that your Wemo Smart Plug is connected to. If your device is not connected to Wi-Fi, then the Wemo app won't be able to communicate with the plug. Additionally, check that your Wi-Fi is functioning correctly, and there are no connectivity issues.

Step 2: Reset the Wemo Smart Plug

If your Wi-Fi connection is working correctly, the next step is to reset the Wemo Smart Plug. To do this, unplug the device from the power source and wait for ten seconds. Then, plug the device back in and wait for the light to blink rapidly. The blinking light indicates that the device has been reset to its factory settings.

Step 3: Reconnect the Wemo Smart Plug to the App

After resetting the device, you need to reconnect it to the app. Open the Wemo app and select the Wemo Smart Plug that you want to connect. Then, follow the instructions on the app to connect the device to your Wi-Fi network. If you're still having trouble connecting the device to the app, try restarting your router and smartphone.

Step 4: Contact Wemo Support

If you have tried all of the above steps and the Wemo Smart Plug still won't connect to the app, it's time to reach out to Wemo support. They have a team of experts who can troubleshoot the issue and provide you with a solution. You can contact them via phone, email, or chat.

Conclusion

The Wemo Smart Plug is a fantastic device that makes controlling your home appliances easy and convenient. However, if you're facing difficulty connecting the device to the app, it can be frustrating. By following the troubleshooting steps outlined above, you can fix the issue and get back to controlling your appliances remotely. If all else fails, don't hesitate to reach out to Wemo support for assistance.

Frequently Asked Questions

First, make sure your Wemo Smart Plug is properly plugged in and turned on. Then, check that your smartphone or tablet is connected to the same Wi-Fi network as your Wemo Smart Plug. If you're still having trouble connecting, try resetting the plug by holding down the reset button for 10 seconds. If none of these steps work, contact Wemo customer support for further assistance.
There could be several reasons why your Wemo Smart Plug won't connect to the Wi-Fi network. First, make sure your router is working properly and that your Wi-Fi network is up and running. Then, try resetting your Wemo Smart Plug by holding down the reset button for 10 seconds. If this doesn't work, try moving your Wemo Smart Plug closer to your router. If none of these steps work, contact Wemo customer support for further assistance.
If you're experiencing connectivity issues with your Wemo Smart Plug, first make sure your Wi-Fi network is working properly. Then, check that your smartphone or tablet is connected to the same Wi-Fi network as your Wemo Smart Plug. If you're still having trouble connecting, try resetting the plug by holding down the reset button for 10 seconds. If none of these steps work, contact Wemo customer support for further assistance.
If your Wemo Smart Plug is not responding to voice commands, first make sure that it's properly connected to your Wi-Fi network and that your smartphone or tablet is connected to the same network. Then, check that your voice assistant is properly connected to your Wemo account. If you're still having trouble, try resetting the plug by holding down the reset button for 10 seconds. If none of these steps work, contact Wemo customer support for further assistance.
If your Wemo Smart Plug is not turning on, make sure it's properly plugged in and that the switch is turned on. If you're still having trouble, try resetting the plug by holding down the reset button for 10 seconds. If none of these steps work, contact Wemo customer support for further assistance.

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