Smart Home Devices

Schlage Smart Lock Warranty - Understanding the Terms and Conditions

Schlage is a leading brand in the field of smart locks and has been providing high-quality locks for years. These locks are designed to offer a convenient and secure way to access your home or office. Additionally, they come with a warranty that covers any defect or malfunction that might occur during the warranty period. However, understanding the terms and conditions of the warranty is essential to ensure that you get the most out of it.

What is covered in the warranty?

The Schlage Smart Lock warranty covers any defects in workmanship and materials for a period of three years from the date of purchase. This means that if your lock stops working due to a manufacturing defect or faulty material, Schlage will repair or replace the lock free of charge. The warranty also covers any damage that may occur during the installation process, provided that it was installed by a certified Schlage installer.

What is not covered in the warranty?

It is important to note that the warranty does not cover any damage caused by misuse, abuse, or neglect of the lock. This includes improper installation, modification, or use of the lock for purposes other than its intended function. Additionally, the warranty does not cover any damage caused by acts of God, such as floods, earthquakes, or lightning strikes.

How to make a warranty claim?

If you experience any issues with your Schlage Smart Lock during the warranty period, you should contact their customer service team. They will guide you through the process of making a warranty claim and provide you with the necessary information and forms. You will need to provide proof of purchase and a description of the issue you are experiencing. Once your claim is approved, Schlage will repair or replace the lock free of charge.

How to maintain your Schlage Smart Lock?

Regular maintenance of your Schlage Smart Lock is essential to ensure its longevity and proper functioning. It is recommended to clean the lock periodically with a damp cloth and mild detergent. Do not use abrasive cleaners or solvents as they may damage the finish of the lock. Additionally, check the batteries of the lock regularly and replace them when necessary.

Conclusion

The Schlage Smart Lock warranty is an important aspect to consider when purchasing a smart lock. Understanding the terms and conditions of the warranty is essential to ensure that you get the most out of it. By following the recommended maintenance guidelines, you can ensure that your lock remains in top condition and continues to provide you with a convenient and secure way to access your home or office.