Troubleshooting Common Outdoor Smart Plug Issues from Meross

Troubleshooting Common Outdoor Smart Plug Issues from Meross

Learn how to solve common problems with your Meross outdoor smart plug, from connectivity issues to resetting the device. Get back to enjoying smart outdoor living!

23/05/2023
Jessica Lee
Jessica Lee
Product Manager
With experience working in product management at major smart home device manufacturers, Jessica has a deep understanding of the industry and is passionate about bringing innovative and user-friendly products to market.

Common Meross Outdoor Smart Plug Problems and How to Reset Them

Meross outdoor smart plugs are a great way to control your outdoor appliances from anywhere using your smartphone. However, like any other electronic device, they can sometimes run into problems. In this article, we will discuss some common Meross outdoor smart plug problems and how to reset them.

Problem 1: Unable to connect to Wi-Fi network

If you are having trouble connecting your Meross outdoor smart plug to your Wi-Fi network, here are the steps you can follow to reset it:

Step 1: Press and hold the button on the side of the smart plug for about 5 seconds until the LED light starts flashing rapidly.

Step 2: Wait for the LED light to stop flashing and turn solid blue. This indicates that the smart plug is in AP mode.

Step 3: Open the Meross app on your smartphone and follow the instructions to connect the smart plug to your Wi-Fi network.

Problem 2: Smart plug not responding to voice commands

If your Meross outdoor smart plug is not responding to voice commands, here are the steps you can follow to reset it:

Step 1: Unplug the smart plug from the power outlet.

Step 2: Wait for at least 10 seconds before plugging it back in.

Step 3: Wait for the LED light on the smart plug to turn solid blue.

Step 4: Try giving voice commands to the smart plug again.

Problem 3: Smart plug not turning on/off

If your Meross outdoor smart plug is not turning on/off, here are the steps you can follow to reset it:

Step 1: Unplug the smart plug from the power outlet.

Step 2: Wait for at least 10 seconds before plugging it back in.

Step 3: Wait for the LED light on the smart plug to turn solid blue.

Step 4: Open the Meross app on your smartphone and check if the smart plug is connected to your Wi-Fi network.

Step 5: If the smart plug is connected, try turning it on/off again using the app.

Problem 4: Smart plug not connecting to the Meross app

If your Meross outdoor smart plug is not connecting to the Meross app, here are the steps you can follow to reset it:

Step 1: Unplug the smart plug from the power outlet.

Step 2: Wait for at least 10 seconds before plugging it back in.

Step 3: Wait for the LED light on the smart plug to turn solid blue.

Step 4: Check if your smartphone is connected to the same Wi-Fi network as the smart plug.

Step 5: Open the Meross app on your smartphone and try connecting to the smart plug again.

Conclusion

Meross outdoor smart plugs are a great way to control your outdoor appliances from anywhere using your smartphone. However, they can sometimes run into problems. In this article, we discussed some common Meross outdoor smart plug problems and how to reset them. If you are still having trouble with your smart plug after trying these steps, it may be time to contact Meross customer support for further assistance.

Frequently Asked Questions

There could be several reasons for this issue. First, make sure that your Wi-Fi network is functioning properly and that the plug is within range. If that's not the problem, try resetting the plug and attempting to connect again. If the issue persists, contact Meross customer support for further assistance.
This issue could be caused by a few different factors. First, check that your Wi-Fi network is functioning properly and that the plug is connected. If that's not the issue, try resetting the plug and attempting to reconnect. If the problem persists, it may be a software issue that requires an update or a defect in the hardware. Contact Meross customer support for further assistance.
This issue could be caused by a few different factors. First, make sure that the scheduled time is set correctly and that the plug is connected to the Wi-Fi network. If that's not the issue, check that the plug's firmware is up to date. If the problem persists, contact Meross customer support for further assistance.
This issue could be caused by a few different factors. First, make sure that your voice assistant is compatible with the Meross plug and that it is set up correctly. If that's not the issue, try resetting the plug and attempting to connect it to the voice assistant again. If the problem persists, contact Meross customer support for further assistance.
This issue could be caused by a few different factors. First, check that your phone's Wi-Fi is connected to the same network as the plug. If that's not the issue, try resetting the plug and attempting to reconnect it to the app. If the problem persists, it may be a software issue that requires an update or a defect in the hardware. Contact Meross customer support for further assistance.

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