Top Reasons for Schlage Smart Locks' WiFi Connection Failure

Top Reasons for Schlage Smart Locks' WiFi Connection Failure

Discover the reasons why your Schlage smart lock may be experiencing WiFi connection issues and how to fix them. Read on for more information.

Emily Kim
Emily Kim
Smart Home Security Specialist
As a smart home security specialist, Emily is an expert in designing and implementing comprehensive security systems for modern homes.

The Most Common Reasons for Schlage Smart Locks' WiFi Connection Failure

Schlage smart locks are a popular choice for homeowners and renters who want to upgrade their home security. These locks come with a variety of features, including WiFi connectivity, which allows users to control the lock using a smartphone app or voice assistant. However, like any technology, Schlage smart locks can experience WiFi connection failure. In this article, we will explore the most common reasons for Schlage smart locks' WiFi connection failure and how to troubleshoot them.

Reason 1: Weak WiFi Signal

Top Reasons for Schlage Smart Locks' WiFi Connection Failure

The first and most common reason for Schlage smart locks' WiFi connection failure is a weak WiFi signal. If the lock is located too far away from the WiFi router or there are obstructions between the lock and the router, the signal may not be strong enough to establish a connection. To troubleshoot this issue, move the lock closer to the router or invest in a WiFi range extender. Additionally, make sure that the router is positioned in a central location and not blocked by walls or furniture.

Reason 2: Network Connectivity Issues

Sometimes, the issue may not be with the WiFi signal but with the network connectivity itself. If the WiFi router is experiencing connectivity issues or the internet service provider is having an outage, the Schlage smart lock may not be able to establish a connection. To troubleshoot this issue, check the router's connectivity status and contact the internet service provider to determine if there is an outage in the area.

Reason 3: Incorrect WiFi Password

If the Schlage smart lock is unable to connect to the WiFi network, it may be due to an incorrect WiFi password. Make sure that the password entered into the lock's app matches the password for the WiFi network. If the password has been changed recently, update it in the lock's app as well.

Reason 4: Firmware Updates

Occasionally, Schlage may release firmware updates for their smart locks that require a WiFi connection to install. If the lock is unable to establish a connection to the WiFi network, it will be unable to install the firmware update. To troubleshoot this issue, make sure that the lock is connected to the WiFi network and check for any available firmware updates in the lock's app.

Reason 5: Router Security Settings

In some cases, the router's security settings may prevent the Schlage smart lock from establishing a WiFi connection. Check the router's security settings to ensure that the lock's MAC address is allowed to connect to the network. Additionally, disable any firewalls or security protocols that may be blocking the lock's connection.


In conclusion, Schlage smart locks' WiFi connection failure can be caused by a variety of factors, including weak WiFi signal, network connectivity issues, incorrect WiFi password, firmware updates, and router security settings. By troubleshooting these issues, homeowners and renters can ensure that their Schlage smart lock is functioning properly and providing optimal home security.


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