Top 5 Reasons Why Your Schlage Smart Lock Won't Connect to WiFi

Top 5 Reasons Why Your Schlage Smart Lock Won't Connect to WiFi

Are you having trouble connecting your Schlage smart lock to WiFi? Here are the top 5 reasons why and how to fix them.

Emily Kim
Emily Kim
Smart Home Security Specialist
As a smart home security specialist, Emily is an expert in designing and implementing comprehensive security systems for modern homes.

Top 5 Reasons Why Your Schlage Smart Lock Won't Connect to WiFi

If you're having trouble connecting your Schlage Smart Lock to WiFi, you're not alone. Many users report that they're struggling to connect their locks to their WiFi networks. In this article, we'll go over the top 5 reasons why your Schlage Smart Lock won't connect to WiFi and how you can fix them.

1. Weak WiFi Signal

If your Schlage Smart Lock is having trouble connecting to WiFi, the first thing you should check is your WiFi signal strength. If your WiFi signal is weak, your lock won't be able to connect to the network. You can check your WiFi signal strength using a WiFi analyzer app on your smartphone.

To fix this issue, you can try moving your lock closer to your WiFi router or installing a WiFi extender to boost your signal strength. Alternatively, you can try changing the location of your router to improve your signal strength.

2. Incorrect WiFi Password

If you've recently changed your WiFi password, your Schlage Smart Lock won't be able to connect to the network until you update the password in the lock's settings. Make sure that you're entering the correct WiFi password in your lock's settings to avoid connection issues.

3. Outdated Firmware

If your Schlage Smart Lock's firmware is outdated, it may not be compatible with your WiFi network. To fix this issue, you'll need to update your lock's firmware to the latest version. You can check for firmware updates in your Schlage Smart Lock app or on the Schlage website.

4. Network Compatibility Issues

Some WiFi networks may not be compatible with Schlage Smart Locks. For example, some networks may have strict firewalls or security settings that prevent the lock from connecting. If you suspect that your network is causing compatibility issues, you can try connecting your lock to a different network to see if it works.

5. Network Interference

If there are other devices in your home that are using the same WiFi frequency as your lock, it may cause network interference and prevent your lock from connecting. To fix this issue, you can try changing your WiFi frequency band or moving your lock further away from other devices.


If your Schlage Smart Lock won't connect to WiFi, there are several possible reasons why. By checking your WiFi signal strength, updating your firmware, and ensuring that you're using the correct WiFi password, you can get your lock connected to your network in no time.

Frequently Asked Questions

There could be several reasons why your Schlage smart lock isn't connecting to WiFi. Some possible reasons include: weak WiFi signal, incorrect WiFi password, incompatible router, or an issue with the lock's firmware.
You can check the compatibility of your Schlage lock by referring to the lock's user manual or by visiting the Schlage website. They have a list of compatible routers that you can refer to.
There are several steps you can take to troubleshoot the issue. First, check if your WiFi network is working properly. If it is, try resetting the lock and re-connecting it to WiFi. If that doesn't work, try resetting your router and then reconnecting the lock to WiFi.
You can improve the WiFi signal strength by moving your router closer to the lock, removing any obstructions between the lock and the router, or using a WiFi extender to boost the signal strength in the area.
Yes, you can still use your Schlage smart lock without WiFi. The lock can be operated through its keypad or with a physical key. However, without WiFi, you won't be able to remotely control the lock or receive notifications on your phone.


Make sure your Schlage smart lock is within range of your WiFi network. Weak signal strength can cause connectivity issues.

If your Schlage smart lock won't connect to WiFi, try resetting it. This will clear any existing settings and allow you to start fresh.

Make sure your Schlage smart lock has the latest firmware update. Outdated firmware can cause connectivity issues. Check the manufacturer's website for instructions on how to update the firmware.

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