Smart Home Devices

Schlage Smart Lock Warranty - Tips for Making a Claim

When it comes to home security, Schlage is one of the most trusted brands in the market. The company is known for its high-quality locks and innovative smart lock technology. However, even the best products can sometimes fail, which is why Schlage offers a warranty for its smart locks. In this article, we will discuss the Schlage Smart Lock Warranty and provide tips for making a claim.

What is the Schlage Smart Lock Warranty?

The Schlage Smart Lock Warranty is a guarantee that the company provides to its customers for its smart locks. The warranty covers defects in materials and workmanship for a specific period of time, which varies depending on the model of the lock. Generally, Schlage offers a lifetime warranty for its mechanical components and a one-year warranty for its electronic components.

What does the Schlage Smart Lock Warranty cover?

The Schlage Smart Lock Warranty covers defects in materials and workmanship. This includes issues with the lock's motor, electronics, and finish. If you experience any problems with your Schlage smart lock due to a defect covered by the warranty, the company will repair or replace the lock free of charge.

How to make a claim under the Schlage Smart Lock Warranty

If you need to make a claim under the Schlage Smart Lock Warranty, you should follow these steps:

Step 1:

The first step in making a claim under the warranty is to identify the problem with your smart lock. Make sure that the issue is covered by the warranty. If you are unsure, you can check the warranty information that came with your lock or contact Schlage customer service for assistance.

Step 2:

Once you have identified the problem, you should contact Schlage customer service to initiate a warranty claim. You can do this by phone or email. Be prepared to provide the following information:

• The model and serial number of your smart lock
• The date of purchase
• A description of the problem you are experiencing

Step 3:

After you have contacted Schlage customer service, they will provide you with instructions on how to proceed with your warranty claim. This may include sending your lock to Schlage for repair or replacement. Follow the instructions carefully to ensure that your claim is processed quickly and efficiently.

Conclusion

The Schlage Smart Lock Warranty provides peace of mind to customers who have invested in the company's innovative smart lock technology. If you experience any problems with your Schlage smart lock, follow the steps outlined above to make a claim under the warranty. With proper care and maintenance, your Schlage smart lock should provide years of reliable service.