The Ultimate Guide to Troubleshooting Common Issues with Your Govee Smart Plug

The Ultimate Guide to Troubleshooting Common Issues with Your Govee Smart Plug

Learn how to troubleshoot common issues with your Govee Smart Plug with our comprehensive guide. From connectivity issues to power problems, we've got you covered.

15/05/2023
Sarah Johnson
Sarah Johnson
Smart Home Designer
With over a decade of experience in smart home design, Sarah is an expert in creating customized smart home systems that seamlessly integrate with clients' lifestyles.

The ultimate guide to troubleshooting common issues with your Govee Smart Plug

Are you experiencing issues with your Govee smart plug? Don’t worry, you’re not alone. While Govee smart plugs are known for their ease of use and reliability, there are a few common issues that users may encounter. In this guide, we’ll take a look at some of the most common issues and provide troubleshooting tips to help you get your Govee smart plug back up and running.

Issue #1: The smart plug won’t connect to Wi-Fi

If your Govee smart plug won’t connect to Wi-Fi, there are a few things you can try:

  • Make sure your Wi-Fi network is working properly. Try connecting another device to your Wi-Fi network to see if it’s working.
  • Make sure your smart plug is within range of your Wi-Fi router. If it’s too far away, it may not be able to connect.
  • Try resetting your smart plug. To do this, press and hold the button on the smart plug for 5-10 seconds until the LED light starts flashing rapidly. Then, try to connect it to your Wi-Fi network again.

Issue #2: The smart plug isn’t responding to commands

If your Govee smart plug isn’t responding to commands, here are a few things you can try:

  • Make sure your smartphone or tablet is connected to the same Wi-Fi network as your smart plug.
  • Check the Govee app to make sure the smart plug is connected and online.
  • Try resetting your smart plug. To do this, press and hold the button on the smart plug for 5-10 seconds until the LED light starts flashing rapidly. Then, try to control it using the Govee app again.

Issue #3: The smart plug is turning on and off randomly

If your Govee smart plug is turning on and off randomly, there are a few things you can try:

  • Make sure the smart plug isn’t connected to a device that’s drawing too much power. If it is, the smart plug may be turning on and off to protect itself.
  • Try resetting your smart plug. To do this, press and hold the button on the smart plug for 5-10 seconds until the LED light starts flashing rapidly. Then, try to control it using the Govee app again.
  • Check the Govee app to make sure there aren’t any schedules or automations set up that could be causing the smart plug to turn on and off.

Issue #4: The smart plug is making a buzzing or humming noise

If your Govee smart plug is making a buzzing or humming noise, there are a few things you can try:

  • Make sure the smart plug isn’t connected to a device that’s drawing too much power. If it is, the smart plug may be buzzing or humming as it tries to regulate the power flow.
  • Try plugging the smart plug into a different outlet to see if the buzzing or humming stops.
  • If the buzzing or humming persists, contact Govee customer support for assistance.

Conclusion

Govee smart plugs are a convenient and easy-to-use way to control your home’s electrical devices. However, like any technology, they can encounter issues from time to time. By following the troubleshooting tips outlined in this guide, you’ll be able to quickly identify and resolve common issues with your Govee smart plug.

Frequently Asked Questions

A Govee Smart Plug is a device that allows you to control your home appliances remotely through a smartphone app or voice commands. It can be plugged into any standard electrical outlet and can be used to turn on/off or schedule the power supply to devices such as lamps, fans, and coffee makers.
There could be several reasons why your Govee Smart Plug is not connecting to Wi-Fi. First, make sure that your Wi-Fi network is working properly and that the password is correct. Second, check if your smart plug is within range of your Wi-Fi router. If the issue persists, try resetting the smart plug and setting it up again.
Yes, you can use voice commands to control your Govee Smart Plug if it is compatible with Amazon Alexa or Google Assistant. You need to link your smart plug to your Alexa or Google Assistant account and then you can use voice commands to turn on/off or schedule your home appliances.
To schedule your Govee Smart Plug, open the Govee app and select the smart plug you want to schedule. Then, tap the schedule button and set the time and duration for your device to turn on/off. You can also set up recurring schedules for specific days of the week.
Yes, you can control your Govee Smart Plug when you are away from home as long as both your smart plug and smartphone are connected to the internet. Simply open the Govee app and you can turn on/off or schedule your home appliances from anywhere in the world.

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