Smart Home Devices

How to Troubleshoot Schlage Smart Lock Battery Issues

If you have a Schlage Smart Lock installed in your home, you know how convenient it is to be able to lock and unlock your door with just a few taps on your phone or by entering a code on the keypad. However, like any electronic device, your Schlage Smart Lock relies on batteries to power its functions, and if those batteries start to fail, you may encounter some issues. In this article, we will discuss how to troubleshoot Schlage Smart Lock battery issues.

Check the Battery Level

The first step in troubleshooting Schlage Smart Lock battery issues is to check the battery level. To do this, you will need to use the Schlage Home app. Open the app and select your lock. In the lock settings, you should see a battery percentage indicator. If the battery level is low, it's time to replace the batteries.

Replace the Batteries

If the battery level is low, it's time to replace the batteries. The Schlage Smart Lock uses four AA batteries, and you can replace them by following these steps:

1. Remove the battery cover on the back of the lock.
2. Remove the old batteries.
3. Insert four new AA batteries, making sure to align the positive and negative ends correctly.
4. Replace the battery cover.

Check the Battery Contacts

If the battery level is not the issue, the next step is to check the battery contacts. Over time, the battery contacts can become dirty or corroded, which can prevent the batteries from making a good connection. To check the battery contacts, follow these steps:

1. Remove the battery cover on the back of the lock.
2. Inspect the battery contacts for any dirt or corrosion.
3. If there is any dirt or corrosion, use a clean, dry cloth to wipe it away.
4. Replace the batteries and the battery cover.

Reset the Lock

If neither the battery level nor the battery contacts are the issue, you may need to reset the lock. To reset the lock, follow these steps:

1. Remove the battery cover on the back of the lock.
2. Press and hold the "Schlage" button while reinserting the batteries.
3. Continue holding the "Schlage" button until the lock beeps and the status LED flashes red and green.
4. Release the "Schlage" button.
5. The lock will beep again and the status LED will flash green to indicate that the reset was successful.

Conclusion

If you're experiencing battery issues with your Schlage Smart Lock, there are a few steps you can take to troubleshoot the issue. Check the battery level, replace the batteries, check the battery contacts, and reset the lock if necessary. By following these steps, you can keep your Schlage Smart Lock functioning properly and enjoy the convenience and security it provides.