Solving Connectivity Issues of Schlage Smart Lock with WiFi

Solving Connectivity Issues of Schlage Smart Lock with WiFi

Discover how to fix the WiFi connectivity issues of your Schlage smart lock and avoid lockouts. Follow these easy troubleshooting steps now!

Jessica Lee
Jessica Lee
Product Manager
With experience working in product management at major smart home device manufacturers, Jessica has a deep understanding of the industry and is passionate about bringing innovative and user-friendly products to market.

Why Your Schlage Smart Lock Fails to Connect to WiFi and How to Fix It

Smart locks have become increasingly popular in recent years as they offer convenience and security to homeowners. One of the top smart lock brands on the market is Schlage. However, some users have reported issues with connecting their Schlage smart lock to WiFi. In this article, we will explore the reasons why this may happen and provide solutions on how to fix it.

Reasons for Connectivity Issues

Before we delve into the solutions, it’s essential to understand the reasons why your Schlage smart lock may fail to connect to WiFi. Here are some common causes:

1. Weak WiFi Signal

The signal strength of your WiFi network can significantly affect the performance of your smart lock. If the signal is weak or unstable, your smart lock may fail to establish a connection. This is especially true for smart locks located far from the router or in areas with thick walls, such as basements or garages.

2. Incorrect WiFi Password

If you recently changed your WiFi password and forgot to update it on your smart lock, it may fail to connect. Your Schlage smart lock will require the correct password to establish a connection, so ensure that you have entered it correctly.

3. Network Interference

Other devices in your home that operate on the same frequency as your WiFi network can cause interference. This can disrupt the signal and prevent your Schlage smart lock from connecting to WiFi. Devices such as microwaves, cordless phones, and baby monitors are common sources of interference.

4. Outdated Firmware

Outdated firmware can also cause connectivity issues. Ensure that your Schlage smart lock is running the latest firmware version. You can check for updates in the Schlage Home app.

Solutions to Fix Connectivity Issues

Now that we understand the reasons for connectivity issues let’s explore the solutions:

1. Improve WiFi Signal

If your Schlage smart lock is far from the router or in an area with thick walls, consider improving your WiFi signal. You can do this by installing a WiFi extender or moving your router to a central location. Alternatively, you can purchase a stronger router or mesh network to improve the signal strength.

2. Update WiFi Password

If you recently changed your WiFi password, ensure that you have updated it on your Schlage smart lock. You can do this by accessing the Schlage Home app and selecting “Settings” then “Lock Info” and “WiFi Settings.” Enter the new password, and your smart lock should connect to WiFi.

3. Minimize Network Interference

To minimize network interference, move devices that operate on the same frequency as your WiFi network away from the router. Alternatively, you can purchase devices that operate on a different frequency or use a mesh network that operates on multiple frequencies.

4. Update Firmware

Ensure that your Schlage smart lock is running the latest firmware version by checking for updates in the Schlage Home app. To do this, select “Settings,” then “Lock Info,” and “Firmware Update.” If an update is available, follow the on-screen instructions to update your smart lock.


Overall, connectivity issues with Schlage smart locks are common, but they are usually easily resolved. By understanding the reasons for these issues and using the solutions provided, you can ensure that your smart lock is connected to WiFi and operating correctly. Remember to always keep your firmware updated and your WiFi password current to avoid any issues.


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