Solving Common WiFi Connection Problems with Schlage Smart Locks

Solving Common WiFi Connection Problems with Schlage Smart Locks

Learn how to troubleshoot common WiFi connection issues with your Schlage Smart Lock and get it working smoothly again. Get tips and solutions here.

John Smith
John Smith
Smart Home Consultant
John is a smart home consultant with a passion for helping homeowners create customized smart home systems that meet their unique needs.

Schlage Smart Lock: Common WiFi Connection Problems and Solutions

Schlage is a well-known brand in the world of smart locks, and their products are known for their reliability and convenience. However, like any other smart device, Schlage smart locks can encounter connectivity issues, especially when it comes to WiFi.

Common WiFi Connection Problems

One of the most common WiFi connection problems that Schlage smart lock users face is the inability to connect to their home network. This can be caused by a variety of factors, such as weak signal strength, outdated firmware, or interference from other devices.

Another issue that users may encounter is the inability to control their smart lock remotely. This can happen if the lock is not properly connected to the internet, or if the user's smartphone or tablet is not connected to the same network.


If you are experiencing connectivity issues with your Schlage smart lock, there are several solutions that you can try:

1. Check Your WiFi Signal Strength

The first thing you should do when you encounter WiFi connectivity issues with your Schlage smart lock is to check the strength of your WiFi signal. If your signal is weak, you may need to move your router closer to the lock or invest in a WiFi extender to boost the signal.

2. Update Your Firmware

If your Schlage smart lock's firmware is outdated, this could be causing connectivity issues. Make sure to check for any available firmware updates and install them as soon as possible.

3. Check for Interference

If there are other devices in your home that are causing interference with your WiFi signal, this can also affect your Schlage smart lock's ability to connect to the internet. Try moving other devices away from your router or turning them off to see if this resolves the issue.

4. Check Your Network Settings

Make sure that your smartphone or tablet is connected to the same network as your Schlage smart lock. If you are trying to control your lock remotely, you may also need to make sure that your router is properly configured to allow remote access.


While Schlage smart locks are generally reliable and convenient, they can encounter WiFi connectivity issues from time to time. If you are experiencing any of these issues, try the solutions outlined above to get your lock back up and running as quickly as possible.

Frequently Asked Questions

Schlage Smart Lock is a type of electronic lock that can be controlled through a smartphone or a voice assistant. It allows you to lock and unlock your door remotely without the need for a traditional key.
Yes, Schlage Smart Locks can be connected to a home WiFi network using the Schlage Sense WiFi Adapter. This adapter allows you to control your lock remotely and receive notifications when someone enters or exits your home.
Some common WiFi connection problems with Schlage Smart Locks include weak WiFi signals, incompatible routers, and network interference. These issues can cause the lock to disconnect from the network or make it difficult to control the lock remotely.
To troubleshoot WiFi connection problems with your Schlage Smart Lock, try moving your lock closer to your router, checking your network settings for compatibility, and minimizing network interference. You can also contact Schlage customer support for further assistance.
Yes, you can still use your Schlage Smart Lock even if it loses its WiFi connection. The lock can be controlled manually with a traditional key or through the Schlage Sense app when connected to Bluetooth. However, you will not be able to control the lock remotely until the WiFi connection is restored.


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