Smart Home Devices

August Smart Lock: Troubleshooting Tips and Tricks

August Smart Lock is one of the most popular smart locks available in the market today. It is a reliable and convenient way to secure your home, and it offers a range of features and benefits. However, like any other technology, it can sometimes have issues that need troubleshooting. In this article, we will provide you with some tips and tricks to troubleshoot your August Smart Lock.

Issue #1: The Lock is Not Responding

If your August Smart Lock is not responding, there could be a few reasons for this. First, check if the lock has power by removing the battery cover and checking the batteries. If the batteries are low or dead, replace them with new ones. If the batteries are not the issue, try resetting the lock. To reset the lock, press and hold the lock button for 10 seconds until you hear a beep. This will reset the lock to its factory settings, and you will need to set it up again.

Issue #2: The Lock is Jammed

If your August Smart Lock is jammed, there could be something blocking the bolt from moving. Check the bolt and the strike plate to see if there is any debris or dirt that needs to be cleaned out. If there is, use a small brush or cloth to clean it out. If the bolt is not jammed, check the alignment of the lock and the strike plate. They should be aligned properly for the lock to work smoothly.

Issue #3: The Lock is Not Connecting to Wi-Fi

If your August Smart Lock is not connecting to Wi-Fi, there could be a few reasons for this. First, check if your Wi-Fi network is working properly. If it is, check if your lock is within range of your Wi-Fi network. If it is not, move the lock closer to the Wi-Fi router. If the lock is within range, try resetting your lock and Wi-Fi router. To reset your lock, press and hold the lock button for 10 seconds until you hear a beep. To reset your Wi-Fi router, unplug it from the power source and plug it back in after a few seconds. If this does not work, contact August support for further assistance.

Issue #4: The Lock is Not Responding to Voice Commands

If your August Smart Lock is not responding to voice commands, check if your August app is up-to-date. If it is not, update it to the latest version. Also, check if your lock is connected to Wi-Fi and if your voice assistant is enabled. If everything is in order, try resetting your lock and setting it up again.

Conclusion

August Smart Lock is a reliable and convenient way to secure your home. However, like any other technology, it can sometimes have issues that need troubleshooting. By following the tips and tricks provided in this article, you can troubleshoot your August Smart Lock and ensure that it is working properly.