How to Fix Blinking Red Light on Amazon Smart Plug: Troubleshooting Guide

How to Fix Blinking Red Light on Amazon Smart Plug: Troubleshooting Guide

Learn how to troubleshoot the blinking red light issue on your Amazon Smart Plug with our step-by-step guide. Find solutions to common problems and get your plug back to working order.

22/05/2023
Sarah Johnson
Sarah Johnson
Smart Home Designer
With over a decade of experience in smart home design, Sarah is an expert in creating customized smart home systems that seamlessly integrate with clients' lifestyles.

Troubleshooting guide for Amazon Smart Plug showing blinking red light

Amazon Smart Plug is a popular device that allows you to control your appliances using voice commands with Alexa. However, sometimes you may notice that the Smart Plug is showing a blinking red light, which indicates that there is an issue with the device. Here are some troubleshooting steps that you can follow to fix the issue.

Step 1: Check the Wi-Fi connection

The first thing you need to check is whether the Smart Plug is connected to the Wi-Fi network. If you have recently changed your Wi-Fi password or moved to a new location, the Smart Plug may not be able to connect to the internet. To check the Wi-Fi connection, follow these steps:

  1. Open the Alexa app on your smartphone or tablet.
  2. Select the Devices tab at the bottom of the screen.
  3. Find the Smart Plug and select it.
  4. Check the Wi-Fi network name and password.
  5. If the Wi-Fi network name or password is incorrect, update it.
  6. Restart the Smart Plug and try again.

Step 2: Check the Smart Plug's firmware

If the Wi-Fi connection is working properly, the next step is to check the Smart Plug's firmware. The firmware is the software that controls the device's functionality. If the firmware is outdated or corrupted, the Smart Plug may not work properly. To check the firmware, follow these steps:

  1. Open the Alexa app on your smartphone or tablet.
  2. Select the Devices tab at the bottom of the screen.
  3. Find the Smart Plug and select it.
  4. Select the Firmware Version option.
  5. If an update is available, install it.
  6. Restart the Smart Plug and try again.

Step 3: Reset the Smart Plug

If the Wi-Fi connection and firmware are both working properly, the next step is to reset the Smart Plug. Resetting the device will erase all the settings and data. To reset the Smart Plug, follow these steps:

  1. Press and hold the button on the Smart Plug for 12 seconds.
  2. Release the button when the LED light starts blinking rapidly.
  3. The Smart Plug will reset and restart.
  4. Reconnect the Smart Plug to your Wi-Fi network and try again.

Step 4: Contact customer support

If none of the above steps work, you may need to contact Amazon customer support. The Smart Plug may be defective and require a replacement. Contact Amazon customer support and provide them with the details of the issue. They will guide you through the process of returning the defective device and getting a new one.

Conclusion

The Amazon Smart Plug is a useful device that can make your life easier. However, if you notice that the Smart Plug is showing a blinking red light, don't panic. Follow the above troubleshooting steps and you should be able to fix the issue. If not, contact Amazon customer support for assistance.

Frequently Asked Questions

A blinking red light on Amazon Smart Plug indicates that there is an issue with the device or power supply. It could be due to an overload, overheating, or a connection problem.
First, unplug the device from the power outlet and wait for a few minutes. Then, plug it back in and check if the red light is still blinking. If it is, try resetting the device by pressing and holding the button for 12 seconds. If the problem persists, contact Amazon customer support for further assistance.
An Amazon Smart Plug could overheat due to several reasons such as an overloaded circuit, a damaged power cord, or a malfunctioning device. It is important to avoid using the device with high-powered appliances and to check the power cord for any signs of damage.
Yes, Amazon Smart Plug is compatible with other smart home devices such as Echo Dot, Alexa, and Google Assistant. You can use voice commands to control the device or set up routines to automate tasks.
Yes, Amazon Smart Plug is easy to set up. You just need to plug it into a power outlet, connect it to your Wi-Fi network using the Alexa app, and then start using it with your voice or the Alexa app. The setup process usually takes a few minutes.

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