GE Smart Plug Not Working? Try Resetting It

GE Smart Plug Not Working? Try Resetting It

Having trouble with your GE Smart Plug? Learn how to reset it and get it working again. Don't let a simple issue ruin your smart home experience.

15/05/2023
Jessica Lee
Jessica Lee
Product Manager
With experience working in product management at major smart home device manufacturers, Jessica has a deep understanding of the industry and is passionate about bringing innovative and user-friendly products to market.

GE Smart Plug Not Working? Try Resetting It

If you have recently purchased a GE Smart Plug and are facing problems with it, don’t worry, you are not alone. Many users have reported issues with the plug, such as it not connecting to the Wi-Fi network, not responding to voice commands, or simply not turning on or off. While these issues can be frustrating, they can often be resolved with a simple reset of the plug. In this article, we will guide you through the process of resetting your GE Smart Plug.

What is a Smart Plug?

GE Smart Plug Not Working? Try Resetting It

A smart plug is a device that allows you to control your home appliances remotely through a smartphone app or voice assistant. With a smart plug, you can turn on or off your appliances, set schedules, and monitor energy usage from anywhere in the world. GE Smart Plug is one of the most popular smart plugs available in the market today, and it is compatible with Amazon Alexa and Google Assistant.

Why Reset Your GE Smart Plug?

If your GE Smart Plug is not working as expected, the first thing you should try is resetting it. A reset will erase all the settings and data stored in the plug and restore it to its default settings. This can often fix issues such as the plug not connecting to the Wi-Fi network, not responding to voice commands, or not turning on or off.

How to Reset Your GE Smart Plug?

Resetting your GE Smart Plug is a straightforward process that can be done in a few simple steps. Here’s how:

Step 1: Unplug the Smart Plug

The first step to reset your GE Smart Plug is to unplug it from the power source. This will turn off the plug and disconnect it from the Wi-Fi network.

Step 2: Press and Hold the Button

Locate the button on the side of the plug and press and hold it for about 5 seconds. The LED light on the plug will start flashing rapidly, indicating that the reset process has started.

Step 3: Wait for the LED Light to Stop Flashing

Wait for the LED light to stop flashing and become steady. This may take up to a minute.

Step 4: Connect the Smart Plug to Wi-Fi

Once the LED light becomes steady, you can connect the smart plug to your Wi-Fi network again. Follow the instructions in the app or manual to connect the plug to the Wi-Fi network.

Conclusion

Resetting your GE Smart Plug can often fix issues such as the plug not connecting to the Wi-Fi network, not responding to voice commands, or not turning on or off. The process is simple and can be done in a few easy steps. If you are still facing issues with the plug, you can contact the GE customer support team for assistance.

Frequently Asked Questions

To reset your GE Smart Plug, press and hold the button on the side of the plug for 12 seconds. The LED light on the plug will start flashing rapidly, indicating that it has been reset.
There could be several reasons why your GE Smart Plug is not connecting to Wi-Fi. One possible reason could be that your Wi-Fi network is not compatible with the plug. Another reason could be that the plug is too far away from your Wi-Fi router. Try moving the plug closer to the router and see if that helps.
To set up your GE Smart Plug, first download the GE app on your smartphone. Then, plug in the Smart Plug and follow the instructions in the app to connect it to your Wi-Fi network. Once connected, you can use the app to control the plug remotely.
Yes, you can use your GE Smart Plug with Amazon Alexa or Google Assistant. Simply enable the GE skill in the Alexa app or link your Google Assistant account to the GE app. Once connected, you can use voice commands to control the plug.
If your GE Smart Plug is still not working after resetting it, try unplugging it and plugging it back in. If that doesn't work, contact GE customer support for further assistance.

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