5 Easy Steps to Fix Wemo Smart Plug Connection Problems

5 Easy Steps to Fix Wemo Smart Plug Connection Problems

Having trouble connecting your Wemo Smart Plug? Follow these 5 easy steps to fix the issue and get your plug up and running in no time.

Jessica Lee
Jessica Lee
Product Manager
With experience working in product management at major smart home device manufacturers, Jessica has a deep understanding of the industry and is passionate about bringing innovative and user-friendly products to market.

5 Easy Steps to Fix Wemo Smart Plug Connection Problems

If you are facing problems with your Wemo smart plug connection, you are not alone. Many users have complained about connectivity issues, which can be frustrating. Fortunately, there are some simple steps you can take to fix the problem. In this article, we will go over the five easy steps to fix Wemo smart plug connection problems.

Step 1: Check the Wi-Fi Connection

The first step to fixing your Wemo smart plug connection problems is to check your Wi-Fi connection. Make sure that your Wi-Fi is stable and that your smart plug is connected to the same Wi-Fi network as your smartphone or tablet. If there are any issues with your Wi-Fi, try resetting your router and modem. You can also try moving your router closer to your smart plug to improve the signal.

Step 2: Restart Your Wemo Smart Plug

If your Wi-Fi connection is stable, the next step is to restart your Wemo smart plug. To do this, simply unplug your smart plug from the outlet and wait for a few seconds. Then, plug it back in and wait for it to reconnect to your Wi-Fi network. This can often fix any connectivity issues you may be experiencing.

Step 3: Update Your Wemo App

If restarting your smart plug does not fix the problem, the next step is to update your Wemo app. Make sure that you have the latest version of the app installed on your smartphone or tablet. You can check for updates in the app store or on the Wemo website. Updating your app can often fix any bugs or glitches that may be causing the connection problem.

Step 4: Reset Your Wemo Smart Plug

If updating your app does not work, the next step is to reset your Wemo smart plug. To do this, press and hold the reset button on the plug for 10 seconds. Then, wait for the light on the plug to start flashing. This means that the smart plug has been reset to its factory settings. You can then reconnect the plug to your Wi-Fi network and set it up again using the Wemo app.

Step 5: Contact Wemo Support

If none of the above steps work, the final step is to contact Wemo support. They can help you troubleshoot the problem and provide you with further assistance. You can contact Wemo support through their website or by phone. Make sure to have your smart plug's serial number and other information on hand when you contact them.


Fixing Wemo smart plug connection problems can be frustrating, but it is not impossible. By following these five easy steps, you can troubleshoot the problem and get your smart plug up and running again. Remember to check your Wi-Fi connection, restart your smart plug, update your app, reset your smart plug, and contact Wemo support if necessary. With a little patience and persistence, you can enjoy the convenience of your Wemo smart plug once again.

Frequently Asked Questions

A Wemo smart plug is a device that can be plugged into a power outlet and used to control the power to any device that is plugged into it. It can be controlled using a smartphone app or voice commands through a compatible smart speaker.
Some common connection problems with Wemo smart plugs include difficulty connecting to Wi-Fi, intermittent Wi-Fi connection, and the plug not responding to commands from the app or smart speaker.
To fix Wi-Fi connection problems with your Wemo smart plug, try moving the plug closer to your Wi-Fi router, resetting the plug, or resetting your Wi-Fi router. You can also try changing your Wi-Fi network's channel or resetting your network's settings.
If your Wemo smart plug is not responding to commands from the app or smart speaker, try resetting the plug or deleting and re-installing the app. You can also check for firmware updates for the plug or contact Wemo customer support for further assistance.
Yes, you can use your Wemo smart plug with Alexa or Google Assistant. Simply enable the Wemo skill in the Alexa app or link your Wemo account to your Google Home app. You can then use voice commands to control the plug with your smart speaker.


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